1. OUR ADDRESS

official CP.

P.O. Box 24253

Columbus, OH 43224

service@officialCP.com

2. OFFICIAL CP ACCEPTS THE FOLLOWING PAYMENTS:
• Visa
• Mastercard
• Discover
• American Express
• Pre-paid Money Order (Note: All Prepaid Orders take longer to process because all money intsruments must first clear with the bank.)
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3. PROMO CODES
officialCP.com will sometimes furnish an alphanumeric code that can be used for promotions on our website. These promotional codes may be found in print and/or online advertisements, sent via email to our Newsletter and/or Promotion subscribers, presented on the officialCP.com website or circulated at events and through other means. The provisions for each respective Promo Code are included with the code itself; if an expiration date or other condition is stipulated, just reference where you acquired the code for the exact requirements. Please note that promo codes are not redeemable for cash and you must spend more than the discount price in order for a promotion to be applied. For example, if a promo code offered $10.00 off your next purchase, you would need to spend more than $10.00 to redeem your discount.                                                                       Back to Top

4. REFUND POLICY

To take advantage of officialCP.com's return policy, Customer agrees to comply with officialCP.com's Product Return Procedure as below. Any breach of officialCP.com's Return Policy Procedure will result in the loss of ability to return. Furthermore, all return shipments not in compliance with these instructions will be rejected.
All merchandise unless otherwise indicated may be returned for a refund within 7 days from the date that the item was delivered . This means: A return authorization number (RAN) must be requested within that 7 day period. Items shipped back without the RAN prominently shown on the package label or address area WILL NOT BE ACCEPTED FOR RETURN.  Not all request for a RAN will be granted. see below for items that won't be accepted for return. These terms apply to all refunds. Customers must inform officialCP.com of any order discrepancy within 3 days from the receiving date so that we may investigate and resolve the situation accordingly. # All RAN requests MUST include complete order information #

For a Return Authorization Number (RAN) contact: ran@officialcp.com

We can accept the return if:
* All tags need to be attached on items for us to accept the package, we will not accept the return if you have altered tags in any way.
* All original packaging material needs to be provided and in original form to accept the return.
* Request a RAN number within 7 calendar days from the date the package was delivered.                                                                                              Back to Top

We can not accept the return if:
* Items that are soiled, worn, DAMAGED AFTER WORN or laundered.
* By law, we can not accept return on Undergarments/Bikini/Wig for hygiene purposes once they have been tried on or worn. We will consider open package on such items as tried on or worn.
* All Costume, Seasonal costume, special on sale, Undergarments, Jewelry and Accessories Items, NO EXCEPTIONS.
* Pass the 7 days calendar return request period for an RAN number.

Shipping charges for returns will be at the customer's expense unless it was a shipping error on our part and customer is accepting exchange on the same item only. No return shipping fee will be paid if the customer is asking for refund or exchange on different items, even if the item is defective. Customers must inform officialCP.com of any order discrepancy within 3 days from the receiving date so that we may investigate and resolve the situation accordingly.
Original shipping charges are not refundable.

5. EXCHANGE
officialCP.com will gladly exchange size unless it is a special made item. You must request for a return authorization number (RAN) within 7 days after the delivery of your order. You need the RAN code to put on the return package for exchange. Customer is responsible to ship the item back to us using a safe a reliable delivery method with a tracking number to avoid dispute. Items are to be sent back to the same address it was shipped from. Items returned without a prior return authorization number (RAN) will be refused and have the carrier return the package to sender. We will process the exchange within 7 business days after the item has arrived. Customer is responsible for the shipping charges for the exchange.

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Shipping charges for returns will be at the customer's expense unless the item received was a shipping error on our part. Original shipping charges are not refundable. officialCP.com will not be responsible if the item is lost during the return. Customer is responsible to ship the item back to us using a safe and reliable delivery method with a tracking number to avoid dispute. Items that arrive in our warehouse without a prior return authorization will be refused and have the carrier return the package to sender. You will receive a credit back to your account within approximately 7 business days after the item has arrived in our warehouse. Some credit/debit card company may take up to 30 days before showing the credit on your statement

6. CHANGE ORDERS
You may request a change to your order, provided your order has not already been prepared and charged. Please e-mail us to change your order within 12 hours after you had placed your order. Please always have your order number ready.

7. CANCEL ORDERS
You may request a cancellation of your order, provided your order has not already been processed and shipped. Please e-mail us within 12 hours to cancel your order. If your account has already been packed and shipped, the cancellation will be considered as product return. Thus, shipping charges are not refundable. You will receive a credit back to your account. # Please always send your email with a received receipt request.#                                                                    Back to Top

8. PROCESSING TIME
Your order is passed to the supplier/shipper within minutes and unless otherwise indicated on the product listing page they will process it within approximately one to two "business" days, provided the items are in stock and there are no problems with the payment verification. officialCP.com does not guarantee same day shipping or that orders will  be processed on weekends and holidays.

     (a)  Order status
officialCP.com will do everything possible to keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped.

9. COPYRIGHT COMPLAINTS

10. SECURITY
Security is our number one priority. All on-line transactions are sent through a secure server and encrypted with 128-bit technology.

11. PRIVACY
officialCP.com respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for processing purposes only. In addition, your credit card statement will read "official CP" for your charges, and our suppliers will not receive your credit card information. Our Privacy Policy is incorporated herein by reference.                                                                                              Back to Top

12. PRODUCT LISTING
officialCP.com product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research.

officialCP.com strives to be as accurate as possible in our product descriptions, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, officialCP.com at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information.

13. OFFICIALCP PURCHASE AGREEMENT
By accepting delivery of any product delivered from official CP ("officialCP.com"), you ("Customer") agree to be bound by the terms and conditions listed herein. You and officialCP.com agree that the these terms and conditions govern the sales transaction between Customer and officialCP.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with, or accept delivery of any goods from officialCP.com.
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Shipping charges for returns will be at the customer's expense unless the item received was a shipping error on our part. Original shipping charges are not refundable. officialCP.com will not be responsible if the item is lost during the return. Customer is responsible to ship the item back to us using a safe and reliable delivery method with a tracking number to avoid dispute. Items that arrive in our warehouse without a prior return authorization will be refused and have the carrier return the package to sender. You will receive a credit back to your account within approximately 7 business days after the item has arrived in our warehouse. Some credit/debit card company may take up to 30 days before showing the credit on your statement

14. PRODUCT RETURN PROCEDURE
To return a product based upon officialCP.com's exchange/return policies, you must obtain a Return Merchandise Authorization (RAN) code within the7 day return period for the product (described above). Please e-mail us at officialCP to obtain RAN code.  officialCP.com will not accept returns without prior authorization and a RAN code. Once issued, RAN numbers are valid for 15 days within which return products must be received by officialCP.com. RAN codes will not be extended or reissued. Customer should prominently display the RAN code on the shipping label of boxes containing the returned product.

Customer is solely responsible for shipping any returned product to officialCP.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return of the product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material and other accessories provided. If any component of the returned product is missing, officialCP.com's Return Procedure will be breached and officialCP.com will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.                                                                          Back to Top

officialCP.com will not refund to Customer the original shipping charges.

15. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES officialCP.com's MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. officialCP.com SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. officialCP.com SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT officialCP.com IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

16. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon officialCP.com until it is accepted; officialCP.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with officialCP.com. Customer understands that officialCP.com is owned by official CP and their credit/Debit card will be billed and marked as from official CP. You agree to pay the amount(s) due as specified on the invoice.

17. SHIPPING CHARGES
Your total cost for purchase of any product will include shipping and handling charges shown on the officialCP.com invoice.                                         Back to Top

18. RISK OF LOSS
officialCP.com will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) and risk of loss passes to the Customer upon delivery to the carrier. officialCP.com reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow official CP to sign appropriate documents on Customer's behalf to permit official CP to protect its purchase money security interest. officialCP.com will advise Customer of estimated shipping dates, but officialCP.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

19. APPLICABLE LAW

You agree that the laws of the state of Ohio, without regard to principles of conflict of laws, will govern these Terms & Conditions to any dispute of any sort that might arise between you and official CP.

20. DISPUTES

Any dispute relating in any way to your visit to officialcp.com or to products you purchase through officialCP.com shall be submitted to confidential arbitration in Columbus, Ohio , except that, to the extent you have in any manner violated or threatened to violate officialcp.com's intellectual property rights, official CP may seek injunctive or other appropriate relief in any state or federal court in the state of Ohio, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.                                              Back to Top

21. SEVERABILITY
If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Ohio law.

22. WAIVER
The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

23. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide officialCP.com's copyright agent the written information specified below. Please note that this procedure is exclusively for notifying official CP that your copyrighted material has been infringed.

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
• A description of the copyrighted work that you claim has been infringed upon;
• A description of where the material that you claim is infringing is located on the site, including the auction ID number, if applicable;
• Your address, telephone number, and e-mail address;
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.                         Back to Top

officialCP.com's Copyright Agent for notice of claims of copyright infringement on our site can be reached as follows:

Copyright Agent, Legal Department

P.O. Box 24253

Columbus, OH 43224

USA

e-mail: copyright@officialCP.com

24. ENTIRE AGREEMENT
These terms and conditions and the privacy policy referenced herein, together with the officialCP.com's invoice respecting the products ordered by Customer, are the complete and exclusive agreement between officialCP.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between officialCP.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage. All orders made by you will be understood as your complete agreement with these terms & Conditions.

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